Comments on: New Products Coming (Part II)

By: Stephanie

Stephanie — Sun, 17 Aug 2008 03:42:13 +0000

Can you people not read? This is not a blog to discuss technical support. I have the same problem too, so submit a ticket, get your RMA# send it back and move on. Gosh.

By: Maxx

Maxx — Sat, 16 Aug 2008 13:49:24 +0000

It`s not just the Diamondback Razer mouse that gets the connecting/disconnecting problem, my Razer Copperhead also has this problem, suddenly after 1 year of perfect funtioning and now i have to replace it but this is not an easy procedure and takes time :/

I submitted a ticket to Razer 4 (four) days ago and i didn`t got an answer untill now

Razer is really dissapointing right now ~

By: kiddo

kiddo — Tue, 05 Aug 2008 00:51:17 +0000

hey razerguy
i have a boomslang
the limited edition one..
and im concern about its cable
it is ok to bend it??
cuz when i open the case
its bended and im nervous that
the problem in diamondback will happen to my boomslang too

By: x[keystone]

x[keystone] — Thu, 17 Jul 2008 17:54:44 +0000

I have to say to Razer that ignoring this problem with the Diamondback line of mice, isn’t going to make the problem go away, just customers. I didn’t own mine but for slightly less than a year, and determined it was the wiring near where the cord meets the mouse. When their tech support was unable to assist me further without a receipt, I immediately went out to purchase a Logitech G3, and am very happy. I did not “upgrade” to a Razer because my prior Logitech broke.

By: razor

razor — Wed, 09 Jul 2008 11:32:34 +0000

Have same problem with Diamondback, my friend had too, but problem is definitely in wire, because he changed power wire with some old mouse one (almost all new mouses today have same type of pin connector) and it works him very well now, I tried this too and pick new wire from my Logitech MX310 which has same connector type too, but red,white,green wires are in different order so it might conflict it if you don’t change them as they should be, but I think it should work so you can try aswell, just remember that pin connector wire order must be the same!

By: Sauza

Sauza — Thu, 26 Jun 2008 23:53:18 +0000

Puuh, I am not the only one.

Mouse; Razer Pro v1.6

This problem started appr. 1 month ago.

By: sadcustomer

sadcustomer — Tue, 17 Jun 2008 01:43:44 +0000

having same problem here.

for gamers. by noobs.

By: Gael

Gael — Mon, 12 May 2008 15:56:08 +0000

Same problem as everyone else. Connect/disconnect, on games and in windows. Makes the puter unusable. Flashy mouse, but not so great reliability.

By: Daniel

Daniel — Mon, 28 Apr 2008 01:19:27 +0000

I came up this blog by googling the problem. After 1 year, my DB experienced the disconnect/reconnect problem. I decided to replace it with a new CH. Well, after 6 months, same exact problem. As much as I love Razer, it pretty much kills any incentive to purchase this product.

By: Marco

Marco — Mon, 21 Apr 2008 19:13:17 +0000

It is the cable connected to the mouse itself. If you wiggle the cable or bend it you will see that the mouse will literally lose power and you will hear/see the typical disconnect/reconnect. I have sent back 2 razer diamondback’s with this problem. It works great for the first few months but after some intense gaming the problems come back. I am on my third mouse and this problem has hit me again (starting today). I think the connections inside may become loose or worn out. I never took it apart to inspect myself. I love Razer but am seriously debating on changing. Nothing worse then being in a match and having an epic mouse fail and for $100 you wouldn’t expect wiring to be an issue. However, if the problem doesn’t get fixed I’ll just continually send my mouse back. A new mouse every few months doesn’t sound so bad to me.